Karla Lewis is amongst the most well-respected Gemologists in the Chicagoland area. She founded Best Friends Diamonds & Gems in 1996 in order to provide excellent personal attention and value in providing some of the most gorgeous diamond and gem and pearl jewelry pieces available.
Integrated Web Solutions began working with Karla Lewis in 2004. “Initially, what Karla needed was help fixing an older web site. It had fallen out of date in many cases and from a coding standpoint, it had been very poorly done and that was hurting Best Friends’ rankings in search engines and in some cases, the site was very slow to load which was likely turning potential customers away. These are relatively simple problems to fix and so we were able to sort of ‘triage’ some quick fixes,” said Integrated Web Solutions President John Schwarberg. “As time and budget allowed, we then began a process of designing and building the site that Karla had always wanted in terms of having more photography, a softer look and feel and much more content.”
“I’m quite happy with the new site and it’s really enabled me to want to send prospects and clients to it for more information,” said Karla Lewis. “IWS has enabled me to utilize the web more than I ever had as they have done a great job of advising me on business needs and reasons to do things rather than burden me with technical jargon. I admit I was sort of embarrassed when I called IWS initially. I thought I had the worst web site they’d ever seen but they assured me quickly that they had seen worse and they were flexible in terms of working within my budget and in a lot of cases, they were making recommendations that have saved me a lot of money. The IWS team is very reliable. If I ever email a question or have to leave a phone message, I receive a call back within minutes! Very pleased with their customer service.”